Customer Service Logistics Specialist Customer Service & Call Center - Springfield Gardens, NY at Geebo

Customer Service Logistics Specialist

Position Type:
Full-time
Experience:
1 - 10
Salary Range:
$35,000 Yearly
Are you looking searching for a new career or to improve on your logistics experience you already have? Do you thrive in a fast pace, fun yet dynamic environment? Do you like to WOW the customer? Want to be part of a winning team? Are you looking for a growth oriented company?
If you answered yes to these questions then we think you should keep on reading!
We are currently seeking candidates to interview to join the Global Logistic Team while continuing to build on our success.
I am sure by now you are wondering what Worldnet International does! You can keep reading down below or check out our awesome company video that our team put together by Clicking Here If you do come by for a scheduled interview you might even bump into a few of them. If you do say hi while your waiting to meet with our amazing recruiter.
I bet you would like to know more about the awesome position so keep on reading so we can tell you!
As a Global Logistic Coordinator you will also act as the liaison between client, carrier, shipper, and receiver while managing the movement of the client's goods, ensuring that they are picked up, transported and delivered on time to meet or exceed the client's expectations. We are seeking candidates that have the ability to learn quickly, self-motivated and eager to succeed.
Team members will eventually work their way up to this position through training, hands on training and testing. We give you the tools to succeed!
ESSENTIAL DUTIES include but are not limited to:
Coordinate designated carrier-to-customer pick-up with time of pick-up, delivery, and special instructions as directed by the customer.
Book clients requests from email and arrange client's delivery requests.
Secure adequate capacity for freight booked.
Responsible for decisions and implementation of pick-up and delivery to ensure customer requirements are met.
Responsible for handling questions concerning shipping costs or service rendered on capacity side.
Work with dedicated carriers to ensure commitments are met.
Qualified candidate must have excellent computer skills (word, excel) and the ability to learn and navigate various in house databases and internet sites and databases.
Company Benefits
3 Weeks PAID VACATION, 6 Personal Days
Medical in case you get sick
Dental to keep your smile sparkling white
Vision to keep your eyes seeing 20/20
401(k) with employer matching for when you are ready to retire and relax
Company sponsored parties (we like to have a good time here at Worldnet)
Charity events and fundraisers to help our local community (We love giving back)
We have a brand new company gym with a trainer to help you on those fitness goals
While working on those fitness goals you can order some various fruits, veggies and lots of other goodies from our farmers market that delivers lots of organic foods weekly for our Worldnet foodies. (We like to eat around here hence the personal trainer!
Qualified candidates will preferable have:

A.A. or B.A.
in marketing, business, transportation, logistics or similar preferred but not required.
Excellent work history with proven track record.
Excellent communications skills (Verbal and Electronic)
Ability to travel if needed. Less than 10%
Afternoon/Evening shifts available. Weekend availability is a must
Additional Skills/
Qualifications:
Customer Service experience, Product Knowledge, Problem Solving, Industry Knowledge, Pleasant Phone Manner, Conflict Resolution, Analyzing Information, Multi-tasking.
Here is some more information about us
WorldNet International is the preferred global courier of many of the world's leading fashion, luxury goods houses and media and entertainment outlets that demand the highest level of service. We have proven logistical solutions for high profile clients who have critical, same day, door-to-door shipping needs. The fast-paced world of these industries is filled with make or break deadlines. Our global staff understands that communication is paramount. Strong customer service feedback and an advanced track and trace facility keeps our clients fully informed on their shipments status and providing the WOW service while doing so.
We would love to hear from you!!! Don't be shy!!!
Click the apply now button and send us your resume
We do receive a large amount of resumes and its sad to say we can't reach out to everyone to schedule interviews but if your awesome skills are a match to what we are looking for we will be giving you a callEstimated Salary: $20 to $28 per hour based on qualifications.

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