Export Manager

JOB SUMMARY:   Lead, direct, and manage the Air Export product at a given site, to assure consistent quality service, customer satisfaction, profitability, cost efficient operations, and compliance with U.S. and international requirements, laws, ISO Standards, requirements, and other regulatory guidelines governing the export documentation of exported products.  Assures the proper air export compliance in accordance with U.S. Customs and Border Protection Rules and Regulations. Models and acts in accordance with our guiding principles and core values.    KEY ACCOUNTABILITIES:  Works to align operations and market strategy, such as defining market potential, identifying key customers, and supporting business development activities. Ensures the operational and financial performance, aligns budget to market, ensures the accuracy of results, reviews financial results with teams, and implements adjustments as required. Collaborates and aligns with business development on local strategy, campaigns, participating in weekly meetings, supporting large or key customers, and seeks ways to gain competitive advantages. Manages and coordinates health, safety and environmental areas, which may include safety meetings, collaborating with HSE functions, product training, inspection, compliance, security and related programs or operations. Manages the quote process to ensure timely processing, accuracy, performance, escalation and approval; negotiates with customers or providers to secure best cost or price.   Manages the services and performance of vendors, third party providers, and other relationships. Oversee or compute tariffs, price conversions, weight, and volume of merchandise exported to foreign destinations. Maximize profitability through superior service to customers, effective and prompt communications, and follow-up of all pending matters with the customer, including changes, scheduling, new regulations, bonding/insurance requirements, and general industry expertise, etc. Manage export transactions and applicable administrative U.S. and foreign government programs to ensure all paperwork is processed efficiently and in a timely manner, and meets all compliance requirements; aligns operations with overall product strategy. Plan and monitor daily staffing schedules and adjust accordingly to ensure sufficient staffing schedules which support operational demands. Ensure all policies and procedures are consistently administered. Keep senior management informed of all transaction problems or irregularities. Establish, monitor, revise, document, and communicate all directives, rules, and procedures to staff, for the handling of each account, including schedule of service fees, shipment and booking process, and any other related information. Select, motivate, train, delegate, coach, develop, assess progress, review, and reprimand staff as appropriate, create career opportunities for professional development, and address employee problems in a prompt and direct manner in accordance with company policy.   Knowledge, Experience & Skills:    Education & Certifications High school Diploma or GED required Preferred: Bachelor's degree in International Business, Transportation, Finance, Logistics, Supply Chain Solutions, or equivalent combination of work experience and completion of the LDP Program.   Experience Required: Ten years of progressive experience, including three years of supervisory experience    Special Knowledge In depth knowledge of the company's or related products, services, and operations. Management Systems) or TMS (Transportation Management Systems) or other similar systems. Business administration principles and practices, such as budgeting, financial statements, and marketing programs and concepts. Sales and business development principles and practices. Health, safety and environmental principles and practices. Applying related laws, rules, and regulations.  Knowledgeable in U.S. Customs and International trade compliance/audit and trade programs. In-depth knowledge of all U.S. Customs Exports Compliance Rules and Regulations. Knowledge of NATA, Free Trade Agreements, CTPAT, and all other related trade legislation, rules, and regulations. Knowledge in export administration, Dept. of Commerce, and consulariization regulations, and recordkeeping.   Communication Skills Communicate business and financial results. Communicate and interact effectively with people from multi-functional and diverse backgrounds. Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from management, employees, and customers. Must be able to read, write, and speak English fluently.   Other Skills Develop and implement business and operational programs to achieve results. Demonstrated success in leading, supervising, managing, and developing staff and high performance teams. Manage the financial aspects of a department (purchasing, budget, financial reporting, and monitoring of expenses). Understand issues, problems, and opportunities, and compare data from different sources to draw conclusions, analyze complex problems, develop alternative solutions, and reach outcomes. Create an environment to make customers' needs a priority and develop and sustain productive relationships. Read, analyze, and interpret highly complex regulations and procedures, and write correspondence and procedural documents. Allocate decision-making authority and tasks to other to maximize the organization's and individuals' effectiveness. Ability to demonstrate leadership skills in influencing and managing change. Ability to plan, organize, and manage multiple projects and set priorities. Ability to develop and use collaborative relationships to listen, share ideas, and appreciating others' efforts to accomplish work goals. Maintain stable performance under pressure or opposition, and handle stress in a manner that is acceptable to others and the organization. Use a flexible interpersonal style to help build a cohesive team and facilitate team goal attainment. Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications. 41884
Salary Range: NA
Minimum Qualification
8 - 10 years

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